Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of saunalabs.org and the Sauna Labs workflow automation platform (collectively, the "Service") operated by Sauna Labs, Inc. ("the Company," "we," "us," or "our"), a company located at 150 Varick Street, Floor 6, New York, NY 10013. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

The Service allows operations and revenue teams to connect their existing tools (such as Salesforce, HubSpot, Notion, Slack, Linear, Gmail, Airtable, and Intercom), observe recurring workflow patterns, and execute automated assembly steps. You retain full control over which steps the platform runs and must approve any action that sends output outside the platform.

2. Use of the Service

• You must be at least 18 years old or have the consent of a parent or legal guardian to use the Service.
• You agree not to use the Service for unlawful purposes, to interfere with its operation, or to attempt to gain unauthorized access to systems or data.
• You may not scrape, reverse-engineer, or copy the Service except as permitted by applicable law.
• You are responsible for all activity that occurs under your account, including actions taken by team members you have invited to your workspace.

3. Intellectual Property

The Service, including all text, graphics, logos, and software, is owned by the Company or its licensors and is protected by U.S. and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to access the Service for its intended purpose. Nothing in these Terms transfers ownership of any intellectual property to you.

4. Your Content and Connected Tool Data

You are responsible for any content you submit through the Service, including data exchanged via connected tool integrations. You represent that you have all necessary rights and authorizations to connect the tools you link to Sauna Labs and to authorize the Service to act on your behalf within those tools.

You grant us a limited license to use, store, and process your content and connected tool data as necessary to provide the Service and to build and execute workflow playbooks on your behalf. We do not use your workflow data to train AI models for purposes outside delivering the Service to you.

When you disconnect a tool integration or delete your account, we stop accessing that tool and delete the associated data within the timeframes described in our Privacy Policy.

5. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SAUNA LABS DOES NOT WARRANT THAT AUTOMATED PLAYBOOK STEPS WILL PRODUCE OUTCOMES THAT MEET YOUR BUSINESS REQUIREMENTS IN ALL CASES. YOU RETAIN FULL RESPONSIBILITY FOR REVIEWING AND APPROVING ANY ACTION THAT PRODUCES OUTPUT IN A THIRD-PARTY TOOL.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED USD $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

7. Indemnification

You agree to defend, indemnify, and hold harmless the Company from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any third-party right, including rights arising from the tools you have connected to Sauna Labs.

8. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. You may terminate your account at any time by deleting it from the platform settings. Sections that by their nature should survive termination will survive (including Sections 3, 5, 6, 7, 9, and 10).

9. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law principles.

Informal Resolution. Before filing a claim, you agree to contact us at [email protected] and attempt informal resolution for at least 60 days.

Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in New York, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.

Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in New York, USA for intellectual-property infringement or unauthorized access to the Service.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted with a new "Last updated" date. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

11. Contact